Complement the marketing actions and gain the necessary prominence to reach your target audience.
Maybe it's getting repetitive already, but the benefits of using WhatsApp to support customer service and communication teams are undeniable: Truth be told!
However, when opting for this channel and even hiring TalkAll to leverage its performance, it is very important to integrate it into the planning so that it complements the actions that are already being carried out and, of course, gains the necessary prominence to reach the target audience.
It makes no sense to purchase the TalkAll Platform for Attendance and/or Communication and have an efficient support in automating the tasks, if nobody knows about it.
In other words: have a multi-channel strategy, even to advertise your contact numbers:
Let's go: You can reconcile publicizing your Service and Communication channels with publicizing your social networks, adding them to your cover photo and posts, as well as including them in the content produced for SEO strategies and even in Google AdWords ads
Attention: Disclose your numbers!
If you've hired TalkAll Atendimento, see to it that you add a link, button or even the phone number to your social media accounts (Facebook, Instagram, Linkedin, among others), on your website, email signature, outreach materials such as digital banners, presentations and business proposals.
The same effort should be made to publicize your direct communication channel, used to send offers and news to registered customers. Insert the number in folders and printed pamphlets, spread it at the POS, including at the checkouts, in the form of a QR Code.
Always remind the user to add his number to the address book to receive your communications. And the opposite: deleting the number from the contact list should also be oriented, for when they no longer want to receive material.
Using TalkAll's online platform means having access to advanced features for organizing customer service and communication with your audience through the WhatsApp application: Make the most of it!
If you are already using TalkAll, you can count on our team to extract the best from the platform to offer complete user care, as well as send intelligent marketing campaigns using even WhatsApp status
And if you are not a customer yet, you surely don't know what you are missing: Call us on WhatsApp and turn this game around right now!
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