As of June 1, the new categorization and pricing format for WhatsApp API message templates has been established.
TalkAll has prepared some predefined message templates for creating efficient conversations via WhatsApp between companies and users.
Meta has been announcing several changes that will occur in WhatsApp's charging models. Starting in April, conversations will have different rates from categories.
TalkAll presents a new concept of communication solutions, adding more functionalities, more technology and much more reach to its tools.
One of the changes announced by Meta, for the Business API version, is the possibility of sending active communication, such as notifications, through the app.
The WhatsApp app has been consolidating its position as one of the indispensable instant messaging applications for communication, especially in the corporate universe.
Part of the consumers take into account the quality of the service when closing a deal. Ineffective support tends to lead to a new search for companies.
The main complaint from users concerns the delay in loading messages on the desktop, which did not happen in the version before MD (Multiple Device).
A survey conducted by Panorama Mobile Time/Opinion Box, in 2021, points out WhatsApp, Instagram, and Facebook, in this order, as the most accessed by Brazilians.
It is important to integrate WhatsApp digital actions into the planning, so that they complement the actions that are already being carried out in the company by the Marketing sector.