To support strategic marketing actions, TalkAll presents another novelty: TalkAll Premiada, a unified platform for managing promotions.
Amidst the transformations of the corporate universe, it is important to be aware of where we want to go. So, think: What is the digital ambition of your business?
Part of the consumers take into account the quality of the service when closing a deal. Ineffective support tends to lead to a new search for companies.
WhatsApp has guidelines and standards that need to be met. Otherwise, users and businesses can have their numbers suspended from the app.
The main complaint from users concerns the delay in loading messages on the desktop, which did not happen in the version before MD (Multiple Device).
A survey conducted by Panorama Mobile Time/Opinion Box, in 2021, points out WhatsApp, Instagram, and Facebook, in this order, as the most accessed by Brazilians.
Meta has been increasing its product surveillance due to mass submissions made via WhatsApp, one of the main ways of spreading fake news.
It is important to integrate WhatsApp digital actions into the planning, so that they complement the actions that are already being carried out in the company by the Marketing sector.
The customer experience is broad and involves several stages of the journey, from the moment he perceives the brand to the moment he buys a product or service.
WhatsApp defines a conversation as a fixed 24 hour session that includes all delivered messages. Within this 24 hour session, the value is charged once.